• admin@themumsource.com.au

Terms Of Use

The Mum Source Terms of Use:


This Contract of Terms and Conditions is between The Mum Source Pty Ltd as Trustee for the Mum Source Trust ABN 92 949 816 65 (“The Mum Source”) and Your self (“the Contractor”).


The Mum Source provides an introduction platform ONLY (Not an Employment Agency) for mums to hire service Contractors for home help duties.

Each User understands and agrees that the Mum Source website is an online introductory platform only, and that The Mum Source’s responsibilities are limited to facilitating the availability of the Services.

Tasks include but are not limited to:

Doing dishes ● Wiping down benches and stove tops Folding clothes ● Washing clothes

Ironing clothes ● Tidying kids rooms Tidying living rooms ● Vacuuming and mopping floors

Dusting ● Making/changing beds Refolding linen closets ● Tidying pantries

Running errands ● Making bookings Wiping down laundry/bathroom sinks

Setting up children’s birthday parties Child minding/babysitting Home organisation and decluttering

The Mum Source is of the opinion that the Lister has the necessary experience and abilities to provide services required by The Mum Source.

The Contractor is agreeable to providing such services to The Mum Source on the terms and conditions set out in this Agreement.

Acceptance of this Terms of Use Agreement is constituted by completing the online registration form at www.themumsource.com.au

Terms and Conditions


1. The Mum Source agrees to engage the Lister to provide (the “Services”) consisting of Home Help Services.

2. The Services will also include any other tasks which the Parties may agree on.

3. To register as a Lister you must pay the applicable registration fee, further details of which will be set out elsewhere on this website and form part of the Terms of Use (“Registration Fee”).


4. The Contractor shall observe all applicable industrial laws and awards in each sphere of its activities in connection with the Services and carry out the Services under this ‘terms of conditions’

in accordance with the highest professional standards.


6. The Mum Source is not a party to any agreement entered into between a Lister and a Customer. The Mum source is not a referrer or booking agent, and provides no such related services. The Mum Source has no control over the conduct of Listers and customers and any other Users of the Services. The Mum Source disclaims all liability in this regard, as set out in these Terms.

7. You are wholly responsible for your participation on the site and you use the site at your own risk

8. We make no warranties or representations as to the quality, accuracy or completeness of the content on the site or the information otherwise provided by any member, the conduct or quality of the care provided by babysitters and nannies or the conduct or quality of Parents.

9. In no circumstances will we be liable for any indirect, punitive or consequential loss or damages; loss of income, profits, goodwill, data, contracts, use of money; or loss or damages arising from or in any way connected to business interruption of any type, whether in tort, contract or otherwise.


10. The Clients will be invited to provide feedback on the service provided and contact The Mum Source in the event of any issues that may arise via email or phone.

11. Clients will be required to leave a review and star rating on the Listers public profile on the website..

12. If the review is very low standard an email will be sent to the Lister, for further information.

13. If 2 or more 1 star reviews and poor feedback is left on a Lister profile, the Listers will be notified via email and the Lister profile will be removed.


14. The Lister upon registration to the Mum Source pay the Mum Source for either a subscription or once of 6 month payment.

15. Payment is via paypal or master/visa card to The Mum Source via the website platform.


16. The term of this Agreement (the “Term”) will begin on the date of ticking the ‘terms of use’ box on the website and will remain in full force and effect until the completion of the Services, subject to earlier termination as provided in this Agreement.

17. In the event that either Party wishes to terminate this Agreement of registration to the Mum Source website, prior to the completion of the Services, that Party will be required to provide 48 hours written notice to the other Party.


18.The Parties agree to do everything necessary to ensure that the terms of use Agreement take effect confidentiality

19. The Contractor acknowledges that they are the recipient of information and knowledge which is confidential to the operation of the work place and that any disclosure of such confidential information may be detrimental to The Mum Source and/or its clients.

20. The Contractor undertakes that during their engagement with The Mum Source and thereafter they shall not disclose any information to any other entity concerning the conduct, procedures or operation of The Mum Source and/or its clients.

21. Neither shall they take papers, materials or goods or copies of any information from The Mum Source.

22. In the event of the Lister taking, copying or in any way dealing with The Mum Source , information or knowledge outside of the conduct of their immediate engagement then they shall be deemed to be in breach of this terms of use Agreement and use of the website

Ownership of Intellectual Property

23. The Principal will retain ownership of all intellectual property including but not limited to documents, digital files, artworks, other intellectual property and copies thereof created by the Contractor under this Agreement.

Capacity/Independent Contractor

24. In providing the Services under this terms of use Agreement it is expressly agreed that the Contractor is acting as an independent contractor and not as an employee.

25. The Principal and the Contractor acknowledge that this Agreement does not create a partnership or joint venture between them, and is exclusively a contract for service of the website usage.


26. Except to the extent paid in settlement from any applicable insurance policies, and to the extent permitted by applicable law, each Party agrees to indemnify and hold harmless the other Party, and its respective directors, stockholders, affiliates, officers, agents, employees, and permitted  successors and assigns against any and all claims, losses, damages, liabilities, penalties, punitive damages, expenses, reasonable legal fees and costs of any kind or amount whatsoever, which result from or arise out of any act or omission of the indemnifying party, its respective directors, stockholders, affiliates, officers, agents, employees, and permitted successors and assigns that occurs in connection with this Agreement.

27. This indemnification will survive the termination of this Agreement.

28. The Principal and the Lister shall each take out and maintain adequate insurance to cover its obligations under this Terms of Use Agreement.

Dispute Resolution

29. In the event a dispute arises out of or in connection with this Agreement, the Parties will attempt to resolve the dispute through friendly consultation.

30. If the dispute is not resolved within a reasonable period, any or all outstanding issues may be submitted to mediation in accordance with any statutory rules of mediation.

31. This Agreement must be read and construed according to the laws of the State of Victoria,

32. The Parties submit to the jurisdiction of the State of Victoria.


The parties agree that the terms of this Contract of Engagement form a binding agreement between the Contractor and The Mum Source.