• admin@themumsource.com.au

How much does it cost to hire a home helper?

It is $30 per hour with a Min 2 hour per booking. All Bookings are required to be booked and paid for via The Mum Source website for all home helpers to be covered by The Mum Source public liability insurance.


The Mum Source is a introduction website, a directory hub of home helpers and business owners. Business owners will have their own insurance.

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What Checks are done on helpers?

All home helpers and business owners need to supply an Australian current Working With Childrens check/ Blue card.
If you require your helper to have police check, first aid, insurance and it is not listed on their profile, please contact them directly. If they do have the above, be sure to sight it at the time of booking if it is required.

What does a home helper do?

Home helpers are there to lend a helping hand, we are mums who pride our selves in our work and enjoy helping other mums. We can do any of the following, but are not limited to –

Vacc/mop floors, wipe down kitchen & bathroom, dusting, room tidies, make beds, fold/ironing of clothes, light meal prep, minding your little ones if you need a break/work (while your in the home) and can pick up any click and collect items from coles/woolworths. We can help with Birthday party set up or clean up. We can water the garden, collect the mail and take the bins out etc.

Do the home helpers supply there own products?

Generally not, unless stated on their profile. We prefer to use your products already used in the home. We use your vacuum cleaner and mop, unless you have arranged for your home helper to bring their own.

Payment

Payment is required via The Mum Source website for your home helper/babysitter to be covered by The Mum Source public liability insurance, prior to the booking. The payment is held by The Mum Source until the job has been completed, then is paid to the home helper/babysitter.

Refund

A refund is provided, if the home helper/babysitter does not show up for the job.

Cancellations

If you cancel a booking with in 24hrs you will receive a 50% refund.

If you cancel prior to 24hrs of the booking a full refund minus $4.50 per hour admin fee will be refunded to your nominated account.